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October 2020

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(843)603-3236

FAQs

Do you have gluten free or vegan desserts?

Yes. We have a selection of both, available in the case and for online ordering.

Is your bakery nut free?

No. Even though many items are made without nuts, we do have nuts in our facility and cannot guarantee no cross-contact.

Do you cater special events?

We do. We can create a unique and beautiful cupcake or macaron tree display, and/or a traditional cake, for your wedding or other special event.

How do I care for my cupcakes?

It is important to keep your cupcakes at room temperature. Do not refrigerate them as this will dry out the cake. To preserve freshness, use ziploc bag, plastic wrap the box or place the cupcakes in an airtight container and freeze.

How long do cupcakes stay fresh?

We encourage you to enjoy them at their freshest, on the day of purchase. If you plan to keep your cupcakes longer than two days, use a ziploc bag, plastic wrap the box or place the cupcakes in an airtight container and freeze.

Do you sell mini cupcakes?

Yes, our bakery sell an assortment of mini cupcakes. You may also advance order 2 dozen or more minis of the same flavor.

If I order in advance, do I have to wait in line to pickup my order?

Skip right to the front of the line! Just give our staff your name and they will take care of you.

Do you ship cupcakes by mail?

Yep, but only in the contiguous United States. Also, only certain menu items are available for shipping.

Can you do cupcakes for my wedding?

Yes!

Can you do custom decorations?

Yes! We can print your graphic on our sugar decorations – great for corporate gifts, weddings and special occasions!

Can I phone or e-mail an order for pick-up?
Of course! The best way to place an order is through our online ordering system. However, you can also contact us and one of our staff members would be happy to assist you with placing an order over the phone, text, or via email. Please note that, due to the high volume of orders that we fulfill during peak periods, we may occasionally be unable to accommodate your preferred order date and time.
Do I need to pre-pay?
For all pick-up and delivery orders, we kindly request payment in advance. Our delivery drivers do not accept cash on delivery.
What is the earliest time I can have my desserts delivered?
7AM!
Does Betty Jean’s Bakery offer cupcake decorating classes?
Yes! Betty Jean’s Bakery hosts cupcake decorating events at various times throughout the year.
Does Betty Jean’s Bakery have a mobile app?
We will soon!